PARKING AND SECURITY
Canal Walk offers more than 8000 parking bays, with over 4500 being undercover.
Disabled Parking along with Parent and Child Parking facilities are conveniently located at all main entrances.
There is a 15 minute drop-off/drive-through grace period.
Pay stations are available at all exits for your convenience. Parking management attendants are available to provide basic roadside assistance onsite when needed.
For any further information please contact the Parking Office on 021 552 4337 or 021 552 4313.
Striving to offer the optimal shopping experience, Canal Walk Shopping Centre has appointed Fidelity Security Services, a leading security company, to provide a safe and enjoyable shopping environment to everyone visiting the centre.
Fidelity Security Services is a well-established and respected company with security personnel well versed in keeping you and your shopping experience a safe one. Officers coached in public relations deal cheerfully with shoppers, providing general information and directions to your favourite stores whilst also keenly observing and reporting what is happening around them.
The security of our shoppers and stores are of the utmost importance and thus we work closely with leading security experts constantly identifying latest crime trends and security threats to ensure that we are adequately prepared to handle these situations should they arise.
Extensive security measures are in place including 24 hour closed circuit television, bicycle patrols, and continual patrols by uniformed and under cover guards, all supported by an intervention response team. Canal Walk also fosters strong relationships with SAPS and Crime Intelligence Units, from which it obtains all the latest information required to ensure the centre’s safety and to regularly assess security preparedness.