Canal Walk Shopping Centre9AM - 9PM
COVID-19 updates

COVID-19 UPDATES

Coronavirus (COVID-19) updates

The information below is updated regularly and is subject to change. For the latest government updates around COVID-19 visit the SA Coronavirus Portal.

Trading restrictions

We look forward to welcoming you, in line with Government regulations. The centre is currently open from 9am-9pm, with the following restrictions in place:⁣

  • Nu Metro is open Monday - Thursday, 12:45pm - 8:30pm and Friday - Sunday, 9am - 8:30pm.⁣
  • Wonderland is open Monday - Sunday, 8am - 11pm.
  • Liquor Stores are open Monday - Saturday, 9am - 8pm and Sunday, 11am - 6pm.
  • Restaurants are open and can offer on-site sale and consumption of alcohol (until 11pm).
  • The Food Court seating area is open. 
  • Please note that food and beverages may only be consumed in restaurants and the Food Court seating area.
Shop Listing

Safety Measures

All shoppers are required to follow the health and safety protocols stipulated by the Government and National Department of Health. Please comply with these rules, including:

  • Wearing a cloth mask/face covering at all times.
  • Practising physical distancing of 1.5 metres.
  • Practising protective hygiene, including washing hands and using sanitisers.
  • A limited number of customers will be allowed in stores, queues, lifts and on escalators. 
  • Food and beverages may only be consumed in restaurants and the Food Court seating area.

Prior to and during your visit to the Centre, we recommend that you take the following additional precautionary measures:

  • Prior to shopping, create a list of the goods you require in categories to avoid unnecessary browsing.
  • Contact stores directly prior to your visit if you are looking for a specific item or service.
  • Plan your parking and entrance access by checking the map and do not linger in the Centre.
  • Avoid browsing and repeatedly picking up and putting down products.
  • Making use of no-touch payment methods, such as Zapper, Snapscan and tap-and-go (check your settings regarding pin requirements).
  • Make use of disinfectant wipes when making use of trolleys or baskets.
  • If you do feel sick, stay home and seek medical attention.
  • Stay informed, check trusted and reputable sources and avoid spreading rumours and fake news.

To protect the health, safety, and well-being of our customers and personnel working in the Centre, we are in continuous contact with the relevant local health authorities, and diligently following the World Health Organisation’s recommended preventative protocols and complying with the Lockdown Regulations. We have introduced the following additional precautionary measures and enhanced cleaning procedures:

  • Increased cleaning routines and meticulously disinfecting the common areas and high touch-points of the Centre, with disinfectants that have the prescribed alcohol content.
  • Communicating with our stores regularly, regarding updates and their in-store precautionary measures.
  • Security in our Centre is still a core focus and remains in place.
  • The Centre Management Office is operationally resourced.
  • For Centre related enquiries please contact us via email or make use of our social media channels

Reporting Incidents

If you would like to report any incidents that have taken place at the Centre, please contact our Security Control Room on (021) 529 9700.

We would like to thank you for your continued support and understanding.

Have a question?

Contact Us

Want to speak to one of our stores?

Contact Our Stores

More

About and Centre ManagementCentury City PrecinctCorporate Responsibility

Newsletters

Kids ClubShopper Newsletter

Business Opportunities

Marketing and AdvertisingOffice LeasingRetail Leasing

Facilities and Services

Child FacilitiesCustomer ServicesDisabled FacilitiesPargo Click and CollectParking and ParkUppSecurity and First AidWIFI

Gift Cards

Gift Card FAQsPurchasing a Gift Card
Get DirectionsTerms & Conditions |  Disclaimer |  Privacy Policy |  Sitemap