PURCHASING A GIFT CARD
The Canal Walk Gift Card is the perfect gift to spoil someone special or just to treat yourself. It offers an abundance of choice with an exquisite selection of the world’s most desirable brands and ensures that they find something they really want.
Our Gift Cards are beautifully designed and can be redeemed at all stores where MasterCard is accepted.
All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology. You can view our Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
Purchasing a Gift Card
Gift Cards can be purchased from our Guest Services Desks, located on the Upper Level below Entrance 10 and at Entrance 1, which makes shopping an absolute breeze. Please note that Canal Walk Gift Cards can only be purchased with a debit or credit card (excluding AMEX and Diners Club) and you are required to present your I.D. or driver’s license for FICA purposes. No cash or third party payments will be accepted when purchasing a Gift Card.
Checking the balance of your Gift Card
To check your Gift Card balance, you can choose from the below options:
1. Visit www.whatsonmycard.com
2. Call the Paymentology support line on 086 111 1234 and select Account Balance (option 1)*
3. SMS your Gift Card number (no spaces) to 34246*
* Standard cellphone rates apply
For more information please call 021 529 9600 or email giftvouchers@canalwalk.co.za.
